Payment Policy

At Petopia , we offer a 100% secure prepaid payment system for all orders.

✅ Payment Methods Accepted

We accept the following payment options through our secure payment gateway partners:
• UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)
• Credit Cards (Visa, MasterCard, RuPay, American Express)
• Debit Cards (all major banks)
• Net Banking (all major banks)
• Wallets (Paytm, PhonePe, etc.)

🚫 No Cash on Delivery (COD)

Please note:
• We currently operate on a prepaid-only model.
• Cash on Delivery (COD) is not available.
• Orders will be processed only after successful payment at checkout.

🔐 Secure Transactions
• All payments are processed via trusted and encrypted payment gateways.
• We do not store or have access to your sensitive financial information such as card details, UPI PIN, or passwords.

💰 Refunds (if applicable)
• In case of an approved refund (see our Return & Refund Policy), the amount will be credited back to your original payment method within 7–10 business days.
• Processing time may vary depending on your bank/payment provider.